Live chat with website visitors via messaging apps

Free Chat Popup is designed to simplify the process of adding a live chat box to your website and reduce it down to a few minutes. You can start chatting with your customers without downloading the software. Free Chat Popup is a no-code web-based live chat solution easily set up by adding a single code snippet to your site. You only need to design your live chat widget and add your favorite messaging apps. Then, the rest is just a copy-paste away.

Customer engagement indicates the emotional connection between a customer and a brand. Highly engaged customers not only tend to buy more but also promote more and demonstrate brand royalty by becoming repeat customers. Therefore, you need to provide consistent, interactive, and warm, real-time interactions with your visitors. A live chat widget that is always ready to assist builds trust, helps you interact with customers, and makes them want to come back.

Almost all companies, from big enterprises to small e-commerce stores, use live chat software to engage with their customers more and provide a better, faster support service. It’s very easy to see why. Live chat is accessible. It doesn’t require visitors to search for contact details all over a website.

It offers an instant connection to a real person. This way, it resolves customer issues rapidly without making them wait to connect you via email or a phone call. Companies can leverage the data collected through live chat to assess customer satisfaction and take the required action accordingly. And most of all, live chat helps support teams manage all messages coming from different channels in a single space. With Free Chat Popup, you can resolve all customer issues and answer their queries on desktop or mobile so that you can keep supporting and managing even on the go.

Customers love live chat support! 79% of consumers prefer live chat because of instant response opportunities. It offers higher customer satisfaction scores than any other support channel. Customers prefer live chat support because:

When you add a customized Free Chat Popup on your website, there will be an easily-visible chat button at the bottom corner of your site. Visitors who require assistance can instantly message you and have a real-time conversation by clicking on the chat button.

It will open the live chat box where customers can select a messaging app (i.e., WhatsApp, Instagram) to contact you. It gathers all the popular messaging platforms in one place and enables instant, simple interactions. To learn how to add free live chat software to your website, please follow the instructions provided under “How to Create a Free Chat Software for Website.”

It doesn’t have to! There are costly live chat software options in the market, but instead of spending a large portion of your resources on live chat software, you can use Free Chat Popup as your go-to free live chat solution. This way, you can spare your valuable resources for other marketing software and efforts.

Especially if you run a small business, free live chat software will make it easy for you to manage your support channels and keep your customers happy and satisfied in every marketing funnel stage.